Security & Fraud Alerts
Helping to Keep you Safe and Secure Online
At Denmark State Bank, we take online security very seriously and protecting your personal information is of primary importance to us. However, criminals remain vigilant. With a variety of fraudulent tactics that surface on a regular basis, it can be tough to keep up with the latest information. Denmark State Bank is proud to provide you with information from industry leaders and links to great resources.
- Cyber Security Information
FDIC: A Good Source for Cyber-Security Tips
One of the best resources to help you stay safe online is the federal government. The Federal Deposit Insurance Corporation (FDIC) is an agency which insures deposits in banks and thrift institutions.
Here are a few highlights:
- Secure your computers and mobile devices for banking and shopping. Your home has locks on the doors and windows for protection and to deter thieves. But do you have deterrents to prevent the loss or theft of your electronic assets, including bank account and other information on your personal computers?
- How to be safer when using a smartphone or tablet. Everywhere you look, people are using smartphones and tablets as portable, hand-held computers. Unfortunately, cybercriminals are also interested in using or accessing these devices to steal information or commit other crimes.
- Cybersecurity for small business. It’s important for small business owners to be vigilant in protecting their computer systems and data, and to help their employees do the same.
- Tips for protecting a child’s personal information. Part of building a strong foundation for a child’s financial future is taking steps to minimize the risk that his or her Social Security number, bank account details, or other valuable personal information will be stolen.
- Cyber Security Resources
Protecting your Assets, Accounts, and Information
As a service to our customers, please see below a variety of cyber security resources. Links to such sites in no way imply Denmark State Bank’s endorsement or approval of any product, service, or information presented therein.
- Report It!
Fraud, Identity Theft or Suspicious Activity? If you believe you are the victim of fraud, identity theft or suspect suspicious activity call Denmark State Bank immediately at 920-863-2161.
To report a lost or stolen Denmark State Bank debit card call 800-554-8969.
To report a lost or stolen Denmark State Bank credit card call 866-234-4691.
You should also visit the websites below to add a "Fraud Alert" to your credit file.
Equifax: www.equifax.com Fraud Line: (800) 525-6285
Experian: www.experian.com Fraud Line: (888) 397-3742
Trans Union: www.transunion.com Fraud Line: (800) 680-7289
Federal Trade Commission: www.ftc.gov Fraud Line: 1-877-IDTHEFT
Need more information on what to do in case of Identity Theft?
Follow this link for steps to recovery: Taking Charge: What to Do If Your Identity is Stolen
E-mail is Not a Secure Transmission Route. Denmark State Bank will never ask or require customers to send personal information via e-mail. Any unsolicited requests you receive through e-mail, pop-up windows, or websites should be considered fraudulent. Please report any such incidents to us immediately at 920-863-2161.
Lost or Stolen Mobile Device?
Immediately contact your mobile service provider and/or your organization to report the loss.
Phishing Scams and How to Avoid Them
Phishing is a common term for the tactics hackers and online criminals use to lure users into giving their personal information. Typically disguised as familiar online activity, these scam artists have found several clever and distinctive ways to try and trick you into handing over your private details. Be on the lookout for these common phishing scams next time you’re surfing the web.
If you think you’ve been a victim of an online phishing scam and your personal banking information has been compromised, call Denmark State Bank immediately at 920-863-2161. We’ll help you watch for signs of identity theft within your personal bank accounts.
Be Aware of Email Scams
Criminals are soliciting customers by email in an effort to illegally obtain personal information. The email address and the website address may appear almost identical to those of legitimate financial institutions. The email will claim that there is a problem with an account and will provide a link to a site that may look authentic. You will be asked to input personal information such as bank account numbers, PINs and a Social Security Number. These e-mails attempt to trick customers into supplying sensitive personal data. This fraudulent practice is often called "phishing" or "spoofing". Contact your real financial institution's web site or call them directly.
IMPORTANT: If you receive an e-mail requesting personal information, you should not provide it or click on a link - even if it looks like the request comes from a legitimate website.
Click the links below for examples of what phishing e-mails may look like:
Follow These Steps to Spot Suspicious Activity and Protect your Account:
- Review your monthly checking account statements to spot any unauthorized purchases.
- You can also monitor your account activity online at any time.
- Register your Debit MasterCard® with MasterCardID Theft Protection™. Visit mastercard.us/idtheftprotection for more information.
- Review your credit reports for accuracy. Visit www.annualcreditreport.com to receive a copy of your free credit report.
- If you spot any unauthorized charges, please contact us immediately at 920-863-2161.
- If you suspect fraud or identity theft you should contact the three credit reporting agencies.
Protect your Personal Identification Number (PIN):
- Never write down your PIN. Memorize it as soon as you get it.
- Do not disclose your PIN to anyone. No one from any financial institution, the police, or a merchant should ever ask for your PIN.
- Beware of phishing emails. These are emails that appear to be from your bank or online merchant asking for account information. Do not reply to them or click on any links.
- MasterCard®, Visa™, your bank or any other legitimate online merchant will never ask for your PIN or other personal financial information via email.
- At an ATM or PIN pad, enter your PIN discreetly, shielding the keypad with your hand or body.
Tips to Keep Online Shopping Safe
Pay attention to website addresses. The web address should start with https:. The “s” stand for secure.
Always use a credit or debit card when making online purchases.
Do not use a public computer or unsecured Wi-Fi, you could potentially be putting your information at risk.
Do not give out any more information than necessary. Most online retailers only need to know your name, address, and credit card information to process a payment.
Never click on links from Spam e-mails. Use an internet search engine like Google or Yahoo to find a secure website to make your purchase.
Trust your gut. If a website does not look right or a deal is just too good to be true, always err on the side of caution before giving out any credit card or account information.