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Be Aware of Email Scams

Criminals are soliciting customers by email in an effort to illegally obtain personal information. The email address and the website address may appear almost identical to those of legitimate financial institutions. The email will claim that there is a problem with an account and will provide a link to a site that may look authentic. You will be asked to input personal information such as bank account numbers, PINs and a Social Security Number. These e-mails attempt to trick customers into supplying sensitive personal data. This fraudulent practice is often called "phishing" or "spoofing". Contact your real financial institution's web site or call them directly.

IMPORTANT: If you receive an e-mail requesting personal information, you should not provide it or click on a link - even if it looks like the request comes from a legitimate website.

Click the links below for examples of what phishing e-mails may look like:         

    Sample E-mail #1

    Sample E-mail #2

 Mobile Banking Security

  • Set your phone to require a password to power on the phone or awake it from sleep mode.
  • Avoid sharing your password, account number, PIN, answers to secret questions or other such information. Don't save this information anywhere on your handset.
  • Immediately contact us if you lose your phone.

 

Who should I contact if I suspect suspicious activity or fraud involving my account?

Contact Denmark State Bank immediately at 920-863-2161 if you suspect identity theft or fraud involving any of your Denmark State Bank accounts.

You should also visit the websites below to add a “Fraud Alert” on your credit file.  

Contact Name Website Phone Number
Equifax www.equifax.com Fraud Line: (800) 525-6285
Experian www.experian.com Fraud Line: (888) 397-3742
Trans Union www.transunion.com Fraud Line: (800) 680-7289
Federal Trade Commission www.ftc.gov Fraud Line: 1-877-IDTHEFT